Testimonials

Number One in the Number Two Business!

From fixing failed DIY projects to in-depth plumbing installations, there’s nothing our team at Monkey Wrench Plumbing cannot handle. We’re the ones to call when SH*# hits the fan—and don’t worry, we’ll be sure to get rid of any funky smells while we’re at it. We have built great relationships with our customers over the years. Read what they have to say about their experience working with us and then call (310) 773-3882 or contact us online to schedule service.

  • Hot water restored!
    Our hot water went out last night and with their usual efficiency, monkey wrench had a technician out today. Isidro made it to our place before the curfew to solve problem. monkey wrench to the rescue again -- Thanks!

    - Kim E.

    Categories: Water Heater Santa monica, CA
  • Free for water heater
    Akiva Dulitz and his team members were incredibly helpful and saved the day. They came for a free tankless water heater cleaning. We have another issue with our toilet leaking and Akiva was generous with his response to our needing more time in his busy schedule. Ran to get the parts along with water heater parts, and proceeded to fix and assure us that we were good to go. I have a carerra marble tile floor that was stained and I will be able to remove that with reasonable ease. Huge relief for me to have this addressed quickly with kind willingness, great skill and confidence. I would give twenty stars to Akiva if possible. Also, second time with Monkey wrench. You guys rock!!!

    - Jerry W.

    Categories: Tankless Water Heater, Water Heater Montery Park, CA
  • An amazing job under awful circumstances!
    we called monkey wrench plumbing when a horror story began to play out in our front yard and under the house. ruben arrived on the friday and QUICKLY diagnosed the problem with the help of a camera, not only was the waste pipe clogged but it had also been damaged by tree roots. he unclogged the pipe so we could get through the weekend and then went into the crawl space, only to find the pipe under there was beyond repair. we needed to replace the entire thing, which, im not going to lie, was a little overwhelming. the job took two days but ruben, along with carlos, made the entire operation SEAMLESS. they worked TIRELESSLY, were EXTREMELY knowledgeable and ANSWERED every question i had. carlos was working under the house and took pictures to show me the hell that was under there, and then took video to show me the new pipe. these guys were COMPLETELY amazing, they were polite, courteous and friendly. these things mean a lot to me. we DIDN'T even have to dig up the yard as an epoxy liner was placed through that section of pipe all the way to the street. there are not enough words to say how GRATEFUL i am to carlos and ruben and everyone else who helped THROUGHOUT the last two days. thanks guys, monkey wrench plumbing DEFINITELY has another loyal customer!

    - Leisa A.

    Categories: Sewer Plumbing, Piping & Repiping, Leak Detection los angeles, CA
  • The quote was fair and honest!
    AWESOME, AWESOME, AWESOME THAT IS HOW I RATE DANIEL G. I have used Daniel @ Monkey Wrench Plumbing many times over the years for apt. building, personal plumbing and now in our restaurant. Unless it is an emergency I wait for daniel to be available. Had a big issue at our restaurant and i felt the quote was fair and honest. Daniel had someone helping him part of the time on this job. he was excellent as well. Thank you Daniel and thank you Monkey wrench.

    - Cathy B.

    Categories: Employee Testimonials Rancho Palos Verdes, CA
  • Great work Monkey Wrench!
    Ryan fixed my Noritz Tankless System- the guy knows his stuff! Totally reliable, nice guy! Great work Monkey Wrench!

    - Todd S.

    Categories: Tankless Water Heater
  • Great experience, start to finish!
    Great experience, start to finish! Tim was professional and very friendly, explaining what he was doing and needed to do throughout the process. Pricing was excellent and I have no hesitation highly recommending these guys!!

    - Ryan H.

    Categories: Employee Testimonials
  • Very professional, courteous, prompt service!
    Very professional, courteous, prompt service! Highly recommend Ryan and Monkeywrench! Their work on our tankless water heater was outstanding!

    - Susan H.

    Categories: Tankless Water Heater, Employee Testimonials
  • Very positive experience.
    I had to have 3 toilets replaced for low flow equipment on a very short turn-around...basically same day. Monkey Wrench handled the call. They were available, on time, quick to complete the work and professional. All three people I spoke to from Monkey Wrench were easy to deal with and accommodating. Very positive experience.

    - Toni C.

    Categories: Fixture Plumbing, Employee Testimonials
  • I had an excellent experience with Monkey Wrench Plumbing.
    I had an excellent experience with Monkey Wrench Plumbing and their knowledgeable and kind staff. Kevin, the office, was kind enough to move the schedule around to accommodate my working schedule. I was in back to back meetings and mentioned that I would not be able to pick up the phone to confirm their time of arrival. I asked if he could text me with the details and he was happy to do so. He sent Ryan, the service adviser, who was so through and kind. He was clear in explaining the issue and resolving the problem. My hot water is working great and we are so happy with the level of service!

    - Amy S.

    Categories: Employee Testimonials
  • He was very efficient and was clearly well trained.
    My Takagi tank-less water heater stopped producing hot water. Ryan arrived on time, diagnosed the problem, gave me an estimate for the repair, and repaired the heater. I watched him do the repair. He was very efficient and was clearly well trained. Ask for him by name.

    - Larry C.

    Categories: Tankless Water Heater
  • Wilder from Monkey Wrench Plumbing Co is a true professional
    Wilder from Monkey Wrench Plumbing Co is a true professional - understood the issue and showed me how to correct them. Everything he needed was on his truck and I have hot water again. If I need something again I will call and ask for Wilder Jimenez - Truly a master in plumbing. OUTSTANDING Service and good prices.

    - Bruce M.

    Categories: Employee Testimonials
  • Professional, Courteous and Personable
    We have had a number of plumbing "challenges" of recent, including a water heater that others could not fix, a smell in the dishwasher that others couldn't find and a smell in a back bathroom that we also couldn't locate. Not only did they resolve all of our problems, they gave us solutions that were economical and logical. All of their personnel have been professional, courteous and personable. We have gone through a number of plumbers over the years..but the search for a reliable plumbing company is over.

    - Sheri H.

    Categories: Fixture Plumbing, Water Heater
  • Stellar from start to finish.
    From taking the appointment over the phone to how quickly they dispatched the service professional (Ryan), to how quickly he diagnosed the problem to how quickly he fixed it, I was wowed again and again. Even his demeanor and professionalism were top notch. Stellar from start to finish. Now I understand why the water heater maker I called was so insistent that I call them. Really appreciate your fixing my hot water guys.

    - Brandon L.

    Categories: Water Heater, Employee Testimonials
  • He was a true professional.
    I called Monkey Wrench and Daniel arrived two hours later. He was a true professional. Had all of the required parts and even fixed a few things extra. He then gave a free full home inspection inside and out and had some excellent recommendations for work needed. Would recommend them to anyone that asks.

    - Leslie A.

    Categories: Employee Testimonials
  • Ryan was Great!
    Ryan was Great! I have a Takagi tankless water heater, that was running loudly and often through the night. Ryan was knowledgeable, did not mind me asking questions and quickly diagnosed the problem. The issue was easily resolved and for a fair price. Also, he was not bothered by me watching him work. My previous experience with another technician from Monkey Wrench was not as smooth, however, Monkey Wrench, specifically Kevin and Nancy credited the initial diagnostic charge toward this appointment. That was Great customer service. I would definitely recommend Ryan and if I have future problems will ask for him specifically.

    - Ella C.

    Categories: Tankless Water Heater
  • Great Experience
    Great experience- Ryan fixed our tankless water heater quickly. He was super knowledgeable, professional and helpful. They were also able to come out less than 24 hrs after I called which is much appreciated since hot water is a necessity. I definitely recommend them and will use them again!

    - Alli D.

    Categories: Tankless Water Heater
  • I will definitely call then in the future.
    I have had Monkey Wrench come to my house twice now to attend to my Noritz Tankless Water Heater and I am extremely happy with the service, appointment time availability, customer service. My technician today, Josh, was patient and showed me what my problem was and was straightforward with me. I will definitely call then in the future.

    - Debbie B.

    Categories: Tankless Water Heater
  • Wow. Excellent service.
    Wow. Excellent service. Ryan showed up to fix my hot water heater and was really friendly and thorough. I'll never use another plumbing company. These guys are the best!

    - Dan F.

    Categories: Water Heater
  • Very knowledgeable and gave great tips to clean sediments.
    Thanks Monkey wrench and especially Daniel for working on our water heater. Very knowledgeable and gave great tips to clean sediments.

    - Adam R.

    Categories: Water Heater
  • Monkey Wrench Plumbing was quick, professional and efficient.
    Monkey Wrench Plumbing was quick, professional and efficient. Ryan knew the problem within a few minutes and showed us how to fix it. He cleaned out the shower head, we soaked it for a few hours and we had hot water. Ryan was friendly and seemed to know all about tankless water heaters.

    - Stacey N.

    Categories: Tankless Water Heater, Fixture Plumbing
  • The leadership team has allowed me to take my career to a new level that will last forever

    - Service Manager (Current Employee)

    Categories: Employee Testimonials
  • The culture is positive and supportive, it really feels like you're part of a family.

    - CSR (Current Employee)

    Categories: Employee Testimonials
  • The Management is great here
    The Management is great here. Great health benefits. opportunities to earn bonuses. Very friendly, family oriented culture. It feel great to be able to have the hours to guarantee full time and plus and still have the weekends off.

    - Office Manager (Current Employee)

    Categories: Employee Testimonials